Contact Us

If you have a comment on any Depend® product,
please contact our Consumer Advisory Service
using the form below

Contact Depend®

If you have any comment or questions about any Depend® product, please contact our Consumer Advisory Service. By phone or by using the form below.

Please call toll-free:

  • Australia – 1800 028 334.
  • New Zealand – 0800 733 703.

We are eager to receive your comments and answer any questions about our company or our products. We have a process in place to deal with any new ideas, suggestions or materials relating to the development, design, manufacture or marketing of products, which you may have. This protects you as the owner of the idea or potential inventor by using an independent person for initial discussions. If you have an idea or suggestion, please let us know in general terms. Please do not provide detailed information at the initial stage. In this way, we will be able to protect the intellectual property rights of both you and Kimberly-Clark. Just send us your contact details and we will arrange for someone to contact you in a few days. Thank you.

Please see our legal statement for further information.

Thank you for taking the time to get in touch with us.

Your Privacy

Rest assured we won’t share your name, address or phone number with anyone. Please read our Privacy Policy for more information.

About you :

First name

Last name

Your valid email address

Street No.

Street Name

Street Type

Suburb

Postcode

state (Aust Only)

City

Please include your area code*

If you are enquiring or complaining about a particular product, this information is required:

the bar code is what the supermarkets scan

This is a 14-digit production code usually
found on the site seam of our product packaging.
If sighted, it can be very helpful in responding to you.

Please be as specific as you can be.
If your comment relates to a page in the site,
please copy and paste the url*

Select the right product for your incontinence
Depend incontinence aids